The Department of Business Oversight (DBO) is a state agency responsible for regulating and overseeing various financial institutions and businesses in California. Established in 2013, the DBO is tasked with protecting consumers and promoting a safe and sound financial system. As a regulatory agency, the DBO plays a critical role in ensuring that financial institutions operate fairly, honestly, and in compliance with state and federal laws.
Regulatory Responsibilities

The DBO has regulatory authority over a wide range of financial institutions, including banks, credit unions, money transmitters, and securities brokers. The agency is responsible for examining and supervising these institutions to ensure that they are operating in a safe and sound manner, and that they are complying with all applicable laws and regulations. The DBO also has the authority to enforce compliance with state and federal laws, and to take enforcement action against institutions that are found to be in violation.
Banking and Financial Institutions
The DBO is responsible for regulating and overseeing the banking and financial institutions sector in California. This includes examining and supervising state-chartered banks, credit unions, and other financial institutions to ensure that they are operating in a safe and sound manner. The DBO also has the authority to approve or deny applications for new bank charters, and to take enforcement action against institutions that are found to be in violation of state or federal laws.
Financial Institution | Number of Institutions | Assets (in billions) |
---|---|---|
State-Chartered Banks | 128 | $234.6 |
Credit Unions | 164 | $143.8 |
Money Transmitters | 435 | $12.1 |

Consumer Protection

The DBO is also responsible for protecting consumers from unfair and deceptive business practices. The agency has the authority to investigate and enforce compliance with state and federal consumer protection laws, including laws related to lending, credit reporting, and debt collection. The DBO also provides educational resources and outreach to help consumers make informed financial decisions and avoid financial pitfalls.
Consumer Complaints
The DBO has a dedicated consumer services division that handles complaints from consumers regarding financial institutions and businesses. In 2020, the DBO received over 12,000 consumer complaints, with the majority related to lending and debt collection practices. The DBO works to resolve these complaints in a fair and timely manner, and takes enforcement action against institutions that are found to be in violation of state or federal laws.
Key Points
- The DBO regulates and oversees financial institutions in California, including banks, credit unions, and money transmitters.
- The agency has the authority to examine and supervise financial institutions, and to take enforcement action against institutions that are found to be in violation of state or federal laws.
- The DBO is responsible for protecting consumers from unfair and deceptive business practices, and provides educational resources and outreach to help consumers make informed financial decisions.
- In 2020, the DBO received over 12,000 consumer complaints, with the majority related to lending and debt collection practices.
- The DBO works to resolve consumer complaints in a fair and timely manner, and takes enforcement action against institutions that are found to be in violation of state or federal laws.
Securities Regulation
The DBO is also responsible for regulating the securities industry in California. The agency has the authority to register and regulate securities brokers and dealers, and to investigate and enforce compliance with state and federal securities laws. The DBO also provides educational resources and outreach to help investors make informed investment decisions and avoid investment scams.
Securities Enforcement
The DBO has a dedicated securities enforcement division that investigates and prosecutes securities law violations. In 2020, the DBO filed 25 enforcement actions against securities brokers and dealers, resulting in over $10 million in fines and restitution. The DBO works to protect investors and maintain fair and efficient markets, and takes enforcement action against individuals and companies that engage in fraudulent or deceptive securities practices.
What is the Department of Business Oversight (DBO) responsible for?
+The DBO is responsible for regulating and overseeing financial institutions in California, including banks, credit unions, and money transmitters. The agency is also responsible for protecting consumers from unfair and deceptive business practices, and for regulating the securities industry in California.
How does the DBO protect consumers?
+The DBO protects consumers by investigating and enforcing compliance with state and federal consumer protection laws, including laws related to lending, credit reporting, and debt collection. The agency also provides educational resources and outreach to help consumers make informed financial decisions and avoid financial pitfalls.
What is the DBO's role in securities regulation?
+The DBO is responsible for regulating the securities industry in California. The agency has the authority to register and regulate securities brokers and dealers, and to investigate and enforce compliance with state and federal securities laws. The DBO also provides educational resources and outreach to help investors make informed investment decisions and avoid investment scams.
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